Can Your CX Vendor Pass the Risk Test? The Due Diligence Reality Check
Mon Jun 15 2026
B2B
Privacy
Security Management
www.cxtoday.com
As AI becomes a standard part of customer experience, the buying conversation is changing. For customer experience leaders, the question is how to select AI-enabled vendors in a way that can withstand security reviews, privacy obligations and regulatory scrutiny long after the contract is signed. In this CX Today roundtable, Nicole Willing speaks with Kristina […]