
Companies are using ‘Summarize with AI’ to manipulate enterprise chatbots
That handy ‘Summarize with AI’ button embedded in a growing number of websites, browsers, and apps to give users a quick overview of their content could in some cases be hiding a dark secret: a new form of AI prompt manipulation called “AI recommendation poisoning.” So says Microsoft, which this week released research on a currently legal but extremely sneaky AI hijacking technique that appears to be spreading like wildfire among legitimate businesses. While most ‘Summarize with AI’ buttons are exactly what they seem to be – a time-saving way to generate a summary of a website or document – a small but growing number appear to have strayed from that purpose. Here’s how the manipulation works...