
FCC Plans Robocall Scorecard to Grade Phone Companies On Spam Call Blocking
The FCC is proposing (PDF) a public "robocall mitigation scorecard" that would grade phone companies on how well they block illegal spam calls while avoiding false positives on the legitimate ones. "The Scorecard will empower consumers and encourage providers to continue to combat illegal robocalls by providing the public with an assessment of the effectiveness of voice service providers' efforts to protect consumers from illegal robocalls," the FCC Consumer and Governmental Affairs Bureau said in a public notice. Ars Technica reports: The scorecards could include call-blocking statistics along with data on customer complaints and enforcement actions. The FCC said scorecards could grade prov...