
Meta’s $375MN Lawsuit Underscores the Importance of Customer Trust in Community Platforms
Meta has been ordered to pay $375MN in civil penalties after it was found guilty of committing thousands of violations against state consumer protection laws. A jury in New Mexico concluded on Tuesday that the social media conglomerate was in violation of the state’s Unfair Practices Act, requiring accurate and transparent representations of product safety and user risk. By eroding customer trust on social platforms, b2b businesses […]