Neocities founder Kyle Drake has spent weeks trapped in Microsoft's automated support loop after discovering that Bing quietly blocked all 1.5 million websites hosted on his platform, a free web-hosting service that has kept the spirit of 1990s GeoCities alive since 2013.

Drake first noticed the issue last summer and thought it was resolved, but a second complete block went into effect in January, cratering Bing traffic from roughly half a million daily visitors to zero. He submitted nearly a dozen tickets through Bing's webmaster tools but could not get past the AI chatbot to reach a human. After Ars Technica contacted Microsoft, the company restored the Neocities front page within 24 hou...