Longtime Slashdot reader belmolis writes: Part of New York City's 911 emergency system was offline from about 3:13 a.m. to 10 a.m. on August 18th due to a software update, according to Medical Daily. Of 5,659 calls to the Bronx call center during that period, about 1,700 calls connected but could not be heard by emergency operators. Some were rerouted to other call centers, but an estimated 400 human callers never got through. The potentially serious consequences of delayed response to emergencies are not yet known. The city did not notify the public and only released information when journalists inquired. How buggy software came to be installed on a running system is not yet known. The earl...