Red Hat Explains the Agentic AI Cybersecurity Risk CX Teams Can’t Ignore
Wed Jul 15 2026
Privacy
Security Management
www.cxtoday.com
As enterprises race to connect AI agents to customer service platforms, customer relationship management (CRM) systems and internal business applications, new questions around security risk are moving up the agenda: what happens when autonomous tools gain access to sensitive customer data? In this CX Today interview, Nicole Willing speaks with Vincent Danen, Vice President of […]