
SOCs face a human challenge as AI speeds alerts and threats
Security operations centers (SOCs) have spent years struggling under the weight of growing alert volumes, expanding attack surfaces, and chronic staffing shortages. Now artificial intelligence is adding a new complication: not just more information, but more machine-generated information that must itself be evaluated.
“There is an asymmetry here because you now have to parse through a lot of AI slop to get to, ‘Okay, is this real or not?’” Fernando Montenegro, vice president and practice lead at The Futurum Group, tells CSO.
His observation captures a growing concern among security leaders. AI is helping attackers and defenders move faster, but it is also creating new forms of cognitive burd...