
The 10-hour problem: How visibility gaps are burning out the SOC
Security teams aren’t drowning because the threats improved. They’re drowning because the visibility got worse. The October 2025 commissioned Forrester Consulting study conducted on behalf of NETSCOUT surfaces a problem that every analyst already knows: 61% of survey respondents say their analysts spend more than ten hours a week in the “analyze” phase alone. This isn’t a time-management issue. It’s a clarity issue. Why analysts are overwhelmed Most investigations start the same way: An alert fires The context is partial The data is dispersed The logs are incomplete The analyst starts correlating manually This is the invisible cost of poor visibility. Every alert becomes a puzzle, and analys...