
The California Transparency Act: What Does This Mean for CX?
The Transparency in Frontier Artificial Intelligence Act has taken effect as the first state-level AI law in the US, regulating safety and transparency in AI model development. The law, which Governor Newsom signed in September 2025, will now require large AI model developers in California to publish risk assessment and management strategies, as well as provide summaries during ‘catastrophic risk’ to the […]