
The CISO’s guide to responding to shadow AI
Move over shadow IT; shadow AI is the new risk on the scene. The explosion of available AI tools, leadership’s enthusiasm for the new technology, the push for employees to do more with less, nascent governance and the sheer speed at which AI is evolving has created the perfect environment for shadow AI to flourish. “Every CISO I talk to has discovered some form of shadow AI,” says Andrew Walls, vice president analyst at Gartner. Vendors are turning AI capabilities on in their products, often without communicating that to their customers. Employees are using these embedded AI capabilities, whether CISOs are aware or not. And, of course, employees are turning to AI tools that have either not b...