The conversation is straightforward, but the problem behind it is not. The customer bought servers in 2017 and typically refresh every five to six years. Generally, around the 2022 to 2023 timeframe, they would have looked to buy new.
Historically, that is what would have happened. But COVID hit, and there were supply chain constraints during COVID. The original end-of-life notice that would have landed around 2023 was extended: 2026 for general software updates and 2028 for security vulnerabilities.
That gave the customer roughly ten years of life on that server platform, which means middle school is right around the corner for this little guy, and this is a healthcare environment.
As soon ...